Specified Commercial Transaction Act Information

Specified Commercial Transaction Act Information

To comply with the Japanese Specified Commercial Transaction Act, we provide the following information:

  1. Seller (Company) Name:
    Hong Kong Lanling Group Co., Limited

  2. Responsible Person:
    Yang Xuan

  3. Address:
    Room A1-13, 3/F, 2-28 Kwai Lok Street, Kwai Chung, New Territories, Hong Kong SAR

  4. Contact Information:

  5. Sales Price:
    All prices are displayed on the product pages, including applicable taxes.

  6. Additional Fees:
    No additional fees will be charged apart from the listed price.

  7. Payment Methods:

    • Credit Card
    • PayPal

  8. Payment Timing:
    Payment is due at the time of purchase.

  9. Delivery Timeframe:
    Orders are shipped within 3 business days after payment confirmation. The delivery timeframe is typically 3-7 business days, depending on the destination.

  10. Returns and Cancellations:

    • Returns are accepted within 30 days of purchase. Non-defective returns are subject to shipping costs borne by the customer.
    • For defective or faulty products, we offer refunds or replacements.
    • Order cancellations are possible before shipment. Please contact us immediately if you wish to cancel.

  11. Defective Products:
    If you receive a defective or faulty product, please contact us within 7 days for a replacement or refund.

  12. Order Cancellation:
    Cancellations are accepted before shipment. Contact us via email or online chat to process the cancellation.