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FAQs

  • We use a variety of high-quality materials for our phone cases, including TPU + PC, liquid silicone, film printing designs, and ultra-thin Kevlar. All materials are 100% genuine and sourced without any fillers or substitutes.

  • Unlike many brands that include over 50% brand markup along with high design and marketing costs, we offer premium quality phone cases at reasonable prices based solely on the materials and craftsmanship. This ensures you get superior products without paying extra for a brand logo.

  • Yes, our cases are designed to be fully compatible with MagSafe technology, ensuring high-speed wireless charging and seamless attachment of MagSafe accessories.

  • Our focus is exclusively on the iPhone 16 Pro Max. This specialization allows us to dedicate all our resources to providing the best possible cases for this specific model, making your shopping experience quick and hassle-free.

  • Genuine liquid silicone is made through an advanced injection molding process, resulting in a case that is exceptionally soft, delicate, and has a buttery smooth texture. Ordinary silicone cases may try to mimic this feel but often lack the same level of quality and durability. We guarantee that our liquid silicone cases are made from real liquid silicone without any substitutes.

  • Absolutely. Our ultra-thin Kevlar phone cases are crafted entirely from 1500D & 600D ultra-thin Kevlar—the same material used in bulletproof vests. Unlike cheaper alternatives that may mix in other materials and falsely advertise, we use 100% authentic Kevlar fiber.

  • We are committed to using only genuine, high-quality materials and employ superior craftsmanship in all our products. Each case undergoes rigorous quality control checks before it reaches you.

  • We offer a satisfaction guarantee on all our products. If you're not completely satisfied with your purchase, please contact our customer service within 30 days for assistance with returns or exchanges.

  • Yes, we provide worldwide shipping options. Shipping times and costs may vary depending on your location.

  • You can reach our customer support team via email at info@iphone16promaxcase.com or through our live chat feature on the website. We're here to assist you with any questions or concerns.

  • Yes, all product images on our website are of the actual cases. What you see is exactly what you'll receive.

  • We offer the best value for your money by providing high-quality phone cases made from genuine materials and superior craftsmanship—all without the brand markup. Our exclusive focus on the iPhone 16 Pro Max ensures that you get a product specifically designed for your device, making your shopping experience quick and efficient.

  • Absolutely. Once your order has been shipped, we will provide you with a tracking number so you can monitor its progress until it reaches you.

  • We occasionally run promotions and offer discounts. Please sign up for our newsletter or follow us on social media to stay updated on the latest deals.